top shop faqs

Top Shop Repair & Maintenance

Repairs to your stone counters

We recommend that all repairs to stone surfaces and countertops be carried out after consulting a stone professional.

Please contact your account manager or the office, so that one of our stone technicians may come out and assess the extent of the repair needed

Click here to request an appointment.

For maintaining your stone surface, we suggest the following:

Routine Care –We recommend resealing of your Natural Stone surfaces, at least once a year. Eco-friendly products which are very low VOC, and water-based are available off the shelf. Once sealer dries, apply stone polish and buff.

Stains & Spills –In the event of a spill, blot with a paper towel immediately. Avoid wiping, as this may spread the spill. Then, flush the area with water and mild soap and rinse several times, and dry the area thoroughly with a soft cloth. For more difficult spills, wipe the surface with warm water and soap. For stains that harden as they dry, such as food, remove by applying poultice powder.

Extreme Heat Protection – Though Natural Stone is resistant to heat, and it can withstand moderate to high temperatures for brief periods of time without being damaged, all stone can be damaged by sudden and extreme temperature changes, especially near the edges. We recommend using a trivet or a hot pad to protect your Natural Stone surface from extreme heat.

Chemicals to Avoid – Do NOT expose your Natural Stone surface to strong chemicals and solvents with high alkaline/PH levels, and of a corrosive nature. Some chemicals to avoid are: nail polish remover, permanent markers or inks, oil soaps, and furniture cleaners or paint strippers that contain trichlorethane or methylene chloride.

Using a Cutting Board – Yes, Granite is scratch resistant, but we still recommend using a cutting board partly to avoid damage to your knives, and for the longevity of the stone’s surface finish.

(508) 909-5105
info@topshopne.com

 

Disclaimer: Please note that the colors above are only a sample, as they may vary (sometimes considerably), as with all natural material. Also, all colors and material listed above is subject to availability, and must be confirmed with us before commencing the project.
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